Returns & Refunds Policy
Returns & Refunds Policy – MuscleFuelPro.com
Thank you for shopping with MuscleFuelPro.com. We want you to be completely satisfied with your purchase, and we strive to provide the best possible service. If you have any issues with your order, please review our Returns & Refunds Policy below.
1. Return Eligibility
1.1 To be eligible for a return, your order must meet the following criteria:
- The order must have been purchased directly from MuscleFuelPro.com.
- The request for return must be made within [number of days] days from the date of delivery.
- The products must be in their original condition, unopened, and with all packaging and seals intact.
2. Return Process
2.1 If you believe your order is eligible for a return, please follow these steps:
2.2 Contact Customer Support: Reach out to our customer support team at [Contact Email Address] with your order details and the reason for the return request. Our team will guide you through the return process.
2.3 Return Authorization: Once your return request is approved, you will receive a return authorization (RA) number. Please do not return any items without obtaining an RA number.
2.4 Secure Packaging: Ensure the products are securely packed in their original packaging to avoid damage during transit.
2.5 Shipping: You are responsible for shipping the products back to us, and you may choose the shipping method of your preference. We recommend using a trackable and insured shipping service, as we are not responsible for lost or damaged returns.
3. Refunds
3.1 Once we receive and inspect the returned items, we will notify you of the status of your refund.
3.2 Approved Refunds: If the return is approved, we will initiate a refund to your original payment method within [number of days] days. Please note that shipping costs are non-refundable.
3.3 Refund Processing Time: The time it takes for your refund to appear in your account may vary depending on your payment method and financial institution.
4. Exchanges
4.1 We do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.
5. Damaged or Defective Products
5.1 If you receive a damaged or defective product, please contact our customer support team immediately at [Contact Email Address]. We will arrange for a replacement or refund as per your preference.
6. Non-Returnable Items
6.1 The following items are not eligible for return:
- Perishable food items
- Gift cards
- Downloadable products
- Personalized or customized items
7. Change of Mind
7.1 We understand that personal preferences may change, but we do not accept returns for products due to change of mind.
8. Contact Us
8.1 If you have any questions or concerns regarding our Returns & Refunds Policy, please contact us at [Contact Email Address].
Last updated: [Date]
By placing an order on MuscleFuelPro.com, you acknowledge that you have read, understood, and agreed to this Returns & Refunds Policy.